Clarity Production-AU1-003 Stack Partial Outage

We have monitored the service for stability and this incident shall now be closed.

The emergency maintenance has been completed on the Clarity Production-AU1-003 database. Customers should now be able to login to the Clarity application.

We will continue to monitor the service for stability and provide updates as more information becomes available.

We are performing an emergency maintenance on the Clarity Production-AU1-003 database. This maintenance will begin shortly at 05:10 UTC for a duration of 60 minutes. During this emergency maintenance, customers would not be able to login to clarity application.

Service has been restored for majority of the customers provisioned on Production-AU1-003. We are working closely with the remaining one customer that is still impacted.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are continuing to investigate this issue. We will provide updates as new information becomes available.

We are aware of an issue that is affecting the service and are continuing to investigate a resolution to restore the service to normal operations as soon as possible. Impacted customers may experience latency and/or errors when logging in to Clarity application. We will provide regular updates until the issue is resolved

If you have any questions, please contact Broadcom Support.