Dubai (GAEDX1) Data Center Maintenance June 6, 2022

Monday, 6 June 6 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Symantec, a division of Broadcom, will be performing maintenance in the Dubai (GAEDX1) data center. This maintenance will begin on June 6, 2022, at 16:00 UTC and last for a duration of 6 hours.

This is a rescheduled maintenance window that was originally communicated here.

Impact

Expect the site to be completely unavailable during the maintenance window.

Required Action by Connection Method

  • IPsec: Switch to your secondary tunnel prior to the maintenance window.
  • WSS Agent and Unified Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

WARNING:

Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

Questions?

If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/.

For real time updates and status visit and subscribe to Broadcom Service Status: https://status.broadcom.com

Began at:

Affected components