Service Status Maintenance October 15, 2022

Saturday, 15 October — 45 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Our service provider for Service Status Page will be performing infrastructure maintenance on Saturday October 15th at 10:00 UTC for a duration of 45 minutes.

Impact:

During this maintenance period, customer facing Service Status pages will be unavailable. Customers will be presented with a splash screen during this time. Incident/Maintenance notifications will not be issued during the maintenance window and will be processed once the system is back online.

Service Status runs on a highly available platform and our service provider usually aims to avoid downtime during maintenance, but on this occasion, it's regretfully unavoidable.

If you have any questions or concerns about this maintenance, please contact the Broadcom Support Team.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Dallas, Texas (GUSDA)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)
      • Bogota, Colombia (GCOBO)
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Bangkok, Thailand (GTHBA)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Hanoi, Vietnam (GVNHA)
      • Hong Kong (GCNHK)
      • Islamabad, Pakistan (GPKIS)
      • Jakarta, Indonesia (GIDJK)
      • Kuala Lumpur, Malaysia (GMYKL)
      • Manila, Philippines (GPHMA)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Amsterdam, the Netherlands (GNLAM)
      • Ankara, Turkey (GTRAN)
      • Athens, Greece (GGRAT)
      • Brussels, Belgium (GBEBR)
      • Bucharest, Romania (GROBU)
      • Copenhagen, Denmark (GDKCP)
      • Dover, England (GGBDO)
      • Dubai, UAE (GAEDX)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • Lisbon, Portugal (GPTLI)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Manama, Bahrain (GBHMA)
      • Milan, Italy (GITMI)
      • Milan, Italy (GITMO)
      • Nicosia, Cyprus (GCYNI)
      • Oslo, Norway (GNOOS)
      • Paris, France (GFRPA) / Paris, France (GFRVE)
      • Riyadh, Saudi Arabia (GSARI)
      • Stockholm, Sweden (GSESK)
      • Tel Aviv, Israel (GILTA)
      • Valletta, Malta (GMTVA)
      • Vienna, Austria (GATVI)
      • Warsaw, Poland (GPOWA)
      • Zurich, Switzerland (GCHZU)
      • Ljubljana, Slovenia (GSILJ)
      • Zagreb, Croatia (GHRZA)
      • Belgrade, Serbia (GRSBE)
      • Tallinn, Estonia (GEETA1)
      • Vilnius, Lithuania(GLTVI)
      • Riga, Latvia (GLVRI)
      • Dammam, Saudi Arabia (GSADA)
    • Point of Presence (POP) - Africa
      • Abuja, Nigeria (GNGAB)
      • Accra, Ghana (GGHAC)
      • Algiers, Algeria (GDZAL)
      • Cairo, Egypt (GEGCA)
      • Dakar, Senegal (GSNDA)
      • Gaborone, Botswana (GBWGA)
      • Harare, Zimbabwe (GZWHA)
      • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)
      • Lilongwe, Malawi (GMWLI)
      • Luanda, Angola (GAOLU)
      • Lusaka, Zambia (GZMLU)
      • Maputo, Mozambique (GMZMA)
      • Nairobi, Kenya (GKENA)
      • Port Louis, Mauritius (GMUPL)
      • Rabat, Morocco (GMARA)
      • Tunis, Tunisia (GTNTU)
      • Windhoek, Namibia (GNAWI)
    • Portal & Reporting
      • Software Download Licensing
      • Cloud Portal
      • Log Transfer Services
      • Management UI
      • PAC File Management System (PFMS)
      • Reporting Services and Portal Dashboards
      • API Services
      • Symantec Secure Login
    • Global Services
      • WebPulse
      • SCIM Service
      • Web Isolation
      • DLP Cloud Detection
      • CASB Gatelets
      • Data Center Selection  Services
      • Global Intelligence Network
      • Anti-Malware Scanning
      • Malware Analysis Sandbox
      • Agent Access
      • Entitlement Management
    • FedRAMP
  • Edge Secure Web Gateway
    • Time Services
    • Licensing
    • Trust Package
    • Content Analysis Server
    • Edge Secure Web Gateway (Edge SWG)
    • High Risk Isolation (HRI)
    • Advanced Secure Gateway
    • Policy Services Subscription
  • Layer7 API Management
    • Portal - Staging
      • EMEA - Staging
      • US - Staging
    • Portal - Production
      • EMEA - Production
      • US - Production
  • Messaging Gateway
    • Software Enablement Services
    • Content Services
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application
    • EMEA
      • Support Link
      • Search
      • Watches
      • Authentication
      • Main Application
      • Insights (Beta)
      • Lookback API
    • FedRAMP
      • Authentication
      • Main Application
      • Support Link
      • Search
      • Watches
    • Sandbox
  • Symantec Endpoint Protection Mobile
    • Devices Protection
    • Management Console - Europe, Middle East & Asia
    • EMM Integration - Airwatch
    • EMM Integration - XenMobile
    • EMM Integration - Blackberry UEM
    • Cloud Secure Web Gateway Integration
    • EMM Integration - MobileIron Core
    • Mobile Backend Connectivity
    • EMM Integration - MobileIron Cloud
    • Reporting & Notifications
    • Management Console - Americas (mc)
    • Management Console - Americas (us-mc1)
    • EMM Integration - Intune
    • EMM Integration - Maas 360
  • Symantec Endpoint Security Complete
    • Europe
      • Adaptive Protection
      • Cloud Portal
      • Cloud Workload Protection
      • Device Protection
      • Endpoint Detection and Response
      • Mobile
      • Secure Connection
      • Threat Defense for Active Directory (TDAD)
      • Threat Intelligence APIs
    • North America
      • Adaptive Protection
      • Cloud Portal
      • Cloud Workload Protection
      • Device Protection
      • Endpoint Detection & Response
      • Mobile
      • Secure Connection
      • Threat Defense for Active Directory (TDAD)
      • Threat Intelligence APIs
    • India
      • Adaptive Protection
      • Cloud Portal
      • Cloud Workload Protection
      • Device Protection
      • Endpoint Detection and Response
      • Mobile
      • Secure Connection
      • Threat Defense for Active Directory (TDAD)
      • Threat Intelligence APIs
  • Symantec Endpoint Security Enterprise
    • North America
      • Cloud Portal
      • Device Protection
      • Mobile
      • Secure Connection
    • Europe
      • Cloud Portal
      • Device Protection
      • Mobile
      • Secure Connection
    • India
      • Cloud Portal
      • Device Protection
      • Mobile
      • Secure Connection
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
      • Connectivity PoD US (Oregon)
      • Connectivity PoD Japan (Tokyo)
    • Management Portal - Europe, India, Middle East
      • Connectivity PoD EU (Belgium)
      • Connectivity PoD India (Delhi)
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication
  • Web Isolation
    • Data Centers - Americas
      • Montréal, Québec, Canada (northamerica-northeast1)
      • São Paulo, Brazil (southamerica-east1)
      • Ashburn, Northern Virginia, USA (us-east4)
      • The Dalles, Oregon, USA (us-west1)
    • Data Centers - Asia Pacific
      • Hong Kong (asia-east2)
      • Tokyo, Japan (asia-northeast1)
      • Seoul, South Korea (asia-northeast3)
      • Mumbai, India (asia-south1)
      • Jurong West, Singapore (asia-southeast1)
      • Sydney, Australia (australia-southeast1)
    • Data Centers - Europe, Middle East & Africa
      • St. Ghislain, Belgium (europe-west1)
      • London, England, UK (europe-west2)
      • Frankfurt, Germany (europe-west3)
      • Tel-Aviv, Israel (me-west1)
    • Cloud Management Portal