CWP/CWA: Cloud Portal Intermittent Errors
We have monitored the service for stability and this incident shall now be closed.
We have applied a temporary fix to mitigate customer impact. We continue to work on a permanent fix which is targeted to be released next week.
We will continue to provide updates as more information becomes available.
We continue to investigate this issue. We will provide further updates as new information is discovered.
We are aware customers may be experiencing intermittent (timeout/service unavailable) errors when attempting to login and/or browsing through the Cloud Portal. Users may be required to refresh the page or re-login in order to access pages/modules.
This is impacting the following products/services:
- Cloud Workload Assurance
- Cloud Workload Protection
- Cloud Workload Protection for Storage
We are currently investigating these errors and will provide further updates as new information is discovered.
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