VIP Maintenance April 21, 2023

Friday, 21 April 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom is performing maintenance starting on April 21, 2023 at 00:30 UTC (April 20, 2023: 17:30 PST) for a duration of 4 hours.

This release includes the following new features and updates:

  • Support for Number Challenge in mobile device access
  • Support for Passwordless Credentials in user group policies
  • Separation of Generate Temporary Security Code permission
  • Enhanced list of enrolled features in VIP Manager
  • Ability to see the number of failed authentication attempts per credential
  • Incremental deprecation of Trusted Device (no change to existing implementations)
  • Blocked IP addresses renamed to Challenged IP addresses

See the VIP Authentication Services 2023.April.01 Release Notes for more information about this release.


There is no expected downtime and end users should not experience changes when using VIP.

For assistance, or if you have further questions, visit

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication