VMware Aria Cost powered by CloudHealth: Delayed AWS Partner Generated Billing data

The majority of impacted customers have now recovered. Any remaining customers will be updated once the next reporting cycle completes.

Start Time: August 28, 2023 00:00 UTC End Time: August 28, 2023 23:00 UTC

Current Impact: None.

Impacted partner customer data has been recovered but some customers will need to wait until the next reporting cycle completes to view the updated reports. This should be completed by approximately 9:30 am UTC.

Start Time: August 28, 2023 00:00 UTC End Time: August 28, 2023 23:00 UTC

Current Impact: None

We are in the process of rerunning the processing impacted customers. For some customers, the expected data should reflect within the next few hours. However, please be aware that a few customers might experience an additional one-day delay before their data is updated

Start Time: August 28, 2023 00:00 UTC End Time: N/A

Current Impact: AWS Cost and Usage data is delayed for several partner customers.

We have identified the cause of the PGB processing delay and we are working to recover the delayed data. We will post a further update as soon as we have an estimated recovery time.

Start Time: August 28, 2023 00:00 UTC End Time: N/A

Current Impact: AWS Cost and Usage data is delayed for several partner customers.

We are investigating an issue that is causing a delay in AWS Partner Generated Cost and Usage data. Please contact support (support@cloudhealthtech.com) with any questions.

Start Time: August 28, 2023 00:00 UTC End Time: N/A

Current Impact: AWS Cost and Usage data is delayed for several partner customers.