AppNeta Performance Manager Service Upgrade

Retroactive Update:

This maintenance window deviated from our standard bi-weekly release schedule. A critical issue was identified and remediated in the pending release, but this caused a delay in the schedule, which necessitated scheduling a new maintenance window.

Although a service update did occur at this time, due to an error when scheduling the maintenance window the previous week, the status page was not published publicly, and notifications were not sent to subscribers in advance of or during the window. Broadcom Engineering is updating our processes to ensure this error is not repeated. We apologize for the inconvenience.

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

• For a brief time during this window, you may not be able to log in.
• The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
• Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
• Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations