Resolved

VMware Engineering teams have completed implementing the fix. VMware Lab Platform is now operating as intended. This incident stands resolved, and this is the final notification.

Start Time: August 15, 2023 14:56 UTC End Time: August 15, 2023 20:45 UTC

Current Impact: None

Update

VMware Engineering teams are making progress towards resolution. Further updates will be provided as available.

Start Time: August 15, 2023 14:56 UTC End Time: N/A

Current Impact: A subset of customers in the US West Region (N.California) may experience issues while accessing or creating any labs.

Update

VMware Engineering teams continue to make progress to fix the issue at the earliest. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: August 15, 2023 14:56 UTC End Time: N/A

Current Impact: A subset of customers in the US West Region (N.California) may experience issues while accessing or creating any labs.

Identified

VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: August 15, 2023 14:56 UTC End Time: N/A

Current Impact: A subset of customers in the US West Region (N.California) may experience issues while accessing or creating any labs.

Update

VMware engineering teams continue to investigate an issue with VMware Lab Platform. Further updates will be provided as they become available.

Start Time: August 15, 2023 14:56 UTC End Time: N/A

Current Impact: Customers will be unable to access or create any labs.

Update

Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 15, 2023 15:56 UTC End Time: N/A

Current Impact: Customers will be unable to access or create any labs.

Investigating

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 15, 2023 15:56 UTC End Time: N/A

Current Impact: Under Assessment.

Began at:

Affected components