VMware Aria Cost powered by CloudHealth: Delayed Cost and Usage Reports.

Resolved
Resolved

All services are functioning as anticipated, and the report processing for today has been successfully completed. If you have any inquiries, please feel free to reach out to Support@CloudHealthTech.com

Start Time: August 24, 2023 08:00 UTC End Time: August 24, 2023 14:00 UTC

Current Impact: None

Update

The services are currently operating without issues. We will continue to monitor the situation and maintain an active status for the next 6 hours.

Start Time: August 24, 2023 08:00 UTC End Time: August 24, 2023 14:00 UTC

Current Impact: None.

Monitoring

Our engineering team is continuing to monitor the platform for any further issues that may have been caused by this delay. Next update after 8 hours.

Start Time: August 24, 2023 08:00 UTC End Time: August 24, 2023 14:00 UTC

Current Impact: None.

Investigating

Our engineering team has identified an issue causing a delay with Cost and Usage reports for all the clouds. Our team has already taken a remidations steps and we can expect the delay of ~5Hrs for the impacted customers.

Start Time: August 24, 2023 08:00 UTC End Time: N/A

Current Impact: Cost and Usage reports of all the clouds.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Tanzu
      • VMware Tanzu CloudHealth
        • AWS Data
        • Azure Data
        • Google Cloud Data
        • Oracle Cloud Data
        • VMware Cloud Data
        • Data Center
        • Partner Platform