VIP Maintenance December 1, 2023 01:30 UTC (November 30, 2023 17:30 PST)

Friday, 1 December 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


This release of VIP Authentication Services contains the following new features:

  • Ability to disable the Account Creation email
  • Notice of upcoming expiration added to VIP Manager
  • Support for credential auto-unlock
  • Upgraded SAML signing algorithm for VIP Login
  • Additional information provided for denyRisk calls
  • Parent column added to Member Account search results
  • Search fields now remove leading and trailing spaces
  • Security updates and technical improvements

See the VIP Authentication Services 2023.November.01 Release Notes for information about this release.


There is no expected downtime and end users should not experience changes when using VIP.

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication