Cloud SWG: Beijing (ACNBJ2) Data Center Emergency Maintenance December 20, 2023

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

Please be advised this maintenance has now been rescheduled. The new date and timings are below:

Schedule

• Start time: December 20, 2023, at 04:30 UTC

• End time: December 20, 2023, at 08:30 UTC

Broadcom will perform emergency maintenance on Beijing (ACNBJ2) site on December 20, 2023 at 02:00 UTC, lasting for a duration of up to 3 hours.

Impact

Expect the site to be completely unavailable during the maintenance window.

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• WSS Agent, SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.wss.broadcom.cn will be automatically redirected by the service to the nearest alternate site during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support.

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