ENDPOINT STANDARD Dashboard degraded performance - All ENVs

Resolved
Resolved

This incident has been resolved.

Update

The team is continuing to work on a fix for ENDPOINT STANDARD UK. Next update within 60 minutes.

Update

The team is continuing to work on a fix for ENDPOINT STANDARD UK. Next update within 60 minutes.

Update

The team is continuing to work on a fix for ENDPOINT STANDARD UK. Next update within 60 minutes.

Update

The team is continuing to work on a fix for ENDPOINT STANDARD UK. Next update within 60 minutes.

Update

The team is continuing to work on a fix for ENDPOINT STANDARD UK. Next update within 60 minutes.

Update

The issue should be resolved for all environments except for ENDPOINT STANDARD UK. The team is continuing to work on a fix there. Next update within 60 minutes.

Identified

Description: The Prevented Malware widget is wrongly pulling counts from all events across the environment and is not strictly reporting blocked events like it normally does. As a short-term workaround, current blocks can be found by filtering on alerts or events that have a sensor action of DENY or TERMINATE.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal operation. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Dashboard
      • US 2
        • Dashboard
      • US 5
        • Dashboard
      • EU
        • Dashboard
      • UK
        • Dashboard
      • SYD
        • Dashboard
      • JAPAN
        • Dashboard