Resolved
Resolved
After 1 day, 1 hour, and 47 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 56 minutes

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of customers experiencing logs and reporting issues through Sync API, portal reporting and dashboards. Impacted customers may experience missing data due to ingestion delays.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. Please note that all other aspects of our Cloud SWG service remain functional.

Began at:

Affected components