Endpoint Detection and Response Events Issue

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to work on the remaining fix. We will provide further updates as more information becomes available.

We can now confirm the issue with displaying the search results using ‘Capture Forensic Data’ command is partially resolved. Customers should no longer see an error displayed when viewing events retrieved by the command.

Windows process events are still unavailable to display and this issue continues to be investigated. We will provide further updates as more information becomes available.

We continue to work on the fix. We will provide updates as new information becomes available.

We have identified the cause of the issue and are working on a fix. We will provide updates as new information becomes available.

We are currently investigating an issue with Endpoint Detection and Response. Customers will be unable to view all of the event types while using the ‘Capture Forensic Data’ command for Windows endpoints. Only Windows Network Connections and Windows User events are available.

Our engineering team is actively investigating the issue. We will provide an update as soon as new information is available. No other aspect of the service is impacted by this issue and endpoints remain protected.