Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: Thu Jan 19 2023 4:56 PM UTC End Time: Thu Jan 19 2023 5:27 PM UTC

Current Impact: None (issue resolved)

Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: Thu Jan 19 2023 4:56 PM UTC End Time: Thu Jan 19 2023 5:27 PM UTC

Current Impact: None (issue mitigated and being monitored)

Investigating

The VMware SASE team has become aware of a potential service event and customers may find vcg113-iad1 offline in VCO UI and may not be able to access. Engineering resources have been engaged and an update will be provided shortly.

Start Time: Thu Jan 19 2023 4:56 PM UTC End Time: To be determined

Current Impact: To be determined

Began at:

Affected components