AUDIT & REMEDIATION - US 1, 2, 5, EU, JAPAN, SYD, Live Query Degraded Performance

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to work on a fix for this issue.

Update

We are continuing to work on a fix for this issue.

Update

We are continuing to work on a fix for this issue.

Identified

We have identified the root cause and are applying a fix to all environments

Update

We are continuing to investigate this issue.

Investigating

Description: Some devices/sensors may experience delays in receiving Live Query requests to run and upload query results.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • US 1
        • Audit & Remediation Result Processing
      • EU
        • Audit & Remediation Result Processing
      • UK
        • Audit & Remediation Result Processing
      • SYD
        • Audit & Remediation Result Processing
      • JAPAN
        • Audit & Remediation Result Processing