Support Portal Unavailable
We have monitored the service for stability and this incident shall now be closed.
We have implemented a fix and the portal access has been restored. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are working on a fix. We are targeting to release it in the next 45 minutes. We will provide updates as new information becomes available.
If you require immediate assistance please call Support using the division contacts below.
CA Mainframe, Enterprise Support, and Symantec Support: Please call us at 1-800-225-5224.
Brocade Support: Please call us at 1-800-752-8061.
Broadcom Semiconductor customers: Please contact your Broadcom contact to get immediate assistance.
We are investigating a recurrence of this issue. A subset of customers may experience support portal intermittently unavailable. We will provide updates as new information becomes available.
On July 11, 2023 between 22:10 UTC and 23:20 UTC, the Support Portal was unavailable.
As of 23:20 UTC, we have addressed the underlying issue and the portal access is restored. We are monitoring the service closely. We will provide updates as new information becomes available.
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Support/Partner Services
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Support Portal
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Support Portal
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