Elevated Latency For EMV3DS Transactions

Arcot confirms that internal teams were able to take necessary actions to restore the service and post this we no longer notice latency for EMV3DS Transactions and transaction processing has recovered.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Arcot confirms that our internal team is working diligently to prioritize service recovery efforts.

Impact: Cardholders may experience some increased latency during the transaction authentication process. If 'Attempts' processing was not available for these transactions, it's possible that they may have been prompted for another payment method.

We shall get back to you with the next update by 2115 HRS GMT

Arcot confirms that all relevant teams have been engaged, and our internal team is working diligently to prioritize service recovery efforts.

Impact: Cardholders may experience some increased latency during the transaction authentication process. If 'Attempts' processing was not available for these transactions, it's possible that they may have been prompted for another payment method.

We shall get back to you with the next update by 2030 HRS GMT.

At this point, Arcot confirms that the internal team continues to work on the service recovery on priority.

Impact: Cardholders may experience some increased latency during the transaction authentication process. If 'Attempts' processing was not available for these transactions, it's possible that they may have been prompted for another payment method.

We shall get back to you with the next update by 2000 HRS GMT.

Arcot is experiencing intermittent latency issues while processing EMV 3DS transactions. Our internal teams are engaged at this point and are investigating and also working on service recovery on priority.

Impact: Cardholders may experience some increased latency during the transaction authentication process. If 'Attempts' processing was not available for these transactions, it's possible that they may have been prompted for another payment method. We shall get back to you with the next update by 1930 HRS GMT.