VMware Aria Cost powered by CloudHealth: Not Authorized error in reports

Resolved
Resolved

VMware Engineering has not observed any further occurrences since mitigating the issue and determined it has been resolved.

Start Time: July 31, 2023 01:30 UTC End Time: July 31, 2023 13:30 UTC

Current Impact: None.

Monitoring

VMware Engineering teams have mitigated the issue and services will remain under monitoring for stability for the next 1 hour.

Start Time: July 31, 2023 01:30 UTC End Time: July 31, 2023 13:30 UTC

Current Impact: None.

Update

The engineering team is testing the fix and we can expect more updates soon.

Please contact support (support@cloudhealthtech.com) with any questions.

Start Time: July 31, 2023 01:30 UTC End Time: N/A

Current Impact: Users may experience intermittent "Not Authorized" errors in the console

Investigating

We are experiencing issues with one of our services that may result in intermittent Not Authorized errors, refreshing the current page should resolve this issue in most cases while we work on a fix. A further update will be provided once the fix is in place.

Please contact support (support@cloudhealthtech.com) with any questions.

Start Time: July 31, 2023 01:30 UTC End Time: N/A

Current Impact: Users may experience intermittent "Not Authorized" errors in the console

Began at:

Affected components
  • VMware Cloud Services
    • VMware Tanzu
      • VMware Tanzu CloudHealth
        • AWS Data
        • Azure Data
        • Google Cloud Data
        • Oracle Cloud Data
        • VMware Cloud Data
        • Data Center
        • Partner Platform