Higher failure rates for Banking Transactions due to Flow Manager Error

Arcot confirms that the earlier noticed spike in Higher failure rates for Banking transactions due to Flow Manager Errors stands resolved. Internal teams were able to take necessary actions to restore Banking operations health and with this update we confirm that the incident stands resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here https://support.broadcom.com

At this point Arcot confirms that the internal team were able to perform recovery actions to restore the service.

Impact: Bank customers would notice error intermittently while trying to access their banking app.

The earlier noticed spike in failure rates for Banking transactions due to Flow Manager Errors is no longer being observed. Arcot continues to stay focused on Banking operations health monitoring and shall get back to you with the next update by 15:30 HRS GMT.

Arcot confirms that the internal team continue to work on the service recovery on priority. The earlier noticed spike in failure rates for Banking transactions are still being noticed however we confirm the failures have reduced slightly.

Impact: Bank customers would notice error intermittently while trying to access their banking app. We shall get back to you with the next update by 15:30 HRS GMT.

Arcot monitoring has detected a spike in failure rates for Banking Transactions due to Flow Manager Errors.

Impact: Bank customers would notice error and may experience increased latency, while trying to authenticate their login to access their banking app. Our internal teams are engaged at this point who are investigating and also working on service recovery on priority. We shall get back to you with the next update by 14:30 GMT.