AUDIT & REMEDIATION - Unable to download large files

This incident has been resolved.

We are continuing to monitor for any further issues.

The fix is rolled to all production environments. Users should see the download of large files working again.

We've identified the issue and are pushing a fix out to production environments.

We continue to investigate the issue.

Next update 120m.

We are continuing to investigate this issue. We believe we have found a root cause and we are validating our assumptions.

We continue to investigate the issue.

Next Update: 60m

We continue to investigate the cause of this issue. At this time, we have isolated the issue to the downloading of files during A&R Sessions.

Next Update: 60m

We are continuing to investigate this issue.

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Public API is currently unavailable. Customers will not be able to run new queries or retrieve query results.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team