CWP/CWA: Cloud Portal Intermittent Errors
We have monitored the service for stability and this incident shall now be closed.
We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.
We continue to investigate. We will provide further updates as new information becomes available.
We are aware customers may be experiencing intermittent (timeout/service unavailable) errors when attempting to login and/or browsing through the Cloud Portal. Users may be required to refresh the page or re-login in order to access pages/modules.
This is impacting the following products/services:
- Cloud Workload Assurance
- Cloud Workload Protection
- Cloud Workload Protection for Storage
We are currently investigating these errors and will provide further updates as new information is discovered.
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