Intelligence Service / WebFilter Database Downloads Maintenance June 23-24, 2023

1 day and 5 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

Update

There has been a change in the maintenance schedule and customer impact. Please take a note of the following updates:

Impact

WebFilter Database Downloads:

  • Updates will be paused during the entire change window
  • Products will still get new security categorization via WebPulse
  • BCWF customers will automatically download a new FULL database
  • We expect some bandwidth throttling to happen during this period and we expect that updates may take longer than normal

Intelligence Services Database Downloads:

  • Updates will continue as normal
  • We will pause updates before the first update and validate the delta update and full update before publishing these externally

Schedule

  • Start Date/Time: June 23, 2023 at 17:00 UTC
  • End Date/Time: June 24 2023 at 22:00 UTC
Scheduled

Broadcom is performing planned maintenance of WebFilter Database Downloads and Intelligence Services Database Downloads beginning June 20, 2023 at 00:00 UTC and completing on June 21, 2023 at 23:59 UTC.

Impact

WebFilter Database Downloads:

  • Updates will be paused during the maintenance window
  • At the end we will remove all delta updates
  • ALL customers will be need to download a new FULL database
  • We expect some bandwidth throttling to happen during this period and we expect that updates may take longer than normal

Intelligence Services Database Downloads:

  • Updates will continue as normal
  • We will pause updates before the first update or two and validate the delta update (and full) before publishing these externally
    • During this period an appliance without a database likely will not be able to get a full database update

All other aspects of our service are expected to function as normal.

Began at:

Affected components