Non-Production 16.1.1 Pre Patch 2 Deployment - CHG1398356

Wednesday, 22 March — 8 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: All Non-Production

  • Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address issues as identified below.

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The service will be unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 8 hours, we anticipate the duration to be shorter. You will be notified upon completion.

  • Impact: This maintenance will update Clarity SaaS with a product patch. This patch will not include new functionality.

  • Action Required: Please test after this maintenance is completed to confirm the issues listed have been resolved.

    NOTE: These issues will be addressed in your Production environment as part of the previously scheduled 16.1.1 upgrade for which you received a separate notification.

  • Reference ID: CHG1398356

  • Details: In an effort to address recently identified issues with our Clarity service, the Clarity SaaS team is applying a product patch to your environments. The following issue is addressed as part of this maintenance activity:

    • DE68803 - Copy from template is giving error message KB Article

    If you have any questions please contact Broadcom Support

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
      • United States
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
      • Canada
        • Non-Production-CA1-002