Cloud Secure Web Gateway Portal Maintenance May 23, 2023

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

• Start time: May 23, 2023, at 21:00 UTC
• End time: May 24, 2023, at 01:00 UTC

Broadcom will be performing Cloud Secure Web Gateway Portal Maintenance on May 19, 2023, at 21:00 UTC for a duration of 4 hours.

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated portal sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/.