Shanghai (ACNSH2) Data Center Degraded Performance

Resolved
Resolved
After 1 day, 9 hours, and 13 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 3 hours and 12 minutes

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 1 hour and 7 minutes

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

Customer connections using all access methods to the Shanghai (ACNSH2) data center may experience decreased performance from the service.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components