Cloud Secure Web Gateway Maintenance May 2, 2023

Tue, 2 May 17:00 — Fri, 5 May 00:00 UTC 2 days and 7 hours

Complete

The maintenance is now complete. Thanks for your patience.

00:00 UTC - 5 May 2023

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

17:00 UTC - 2 May 2023

Scheduled

The Cloud Secure Web Gateway site's globally will undergo maintenance between May 2, 2023 17:00 UTC and May 5 00:00 UTC, lasting for a duration of up to 2 hours.

Timing

Maintenance will start per region as following:

APAC: May 2, 2023 17:00 UTC
EMEA: May 3 20:30 UTC
Americas: May 4 2023 21:30 UTC

Impact

Cloud Firewall Service (CFS) and Service Access Cloud (SAC) service will be unavailable for brief period of time during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

18:19 UTC - 26 April 2023

Began at:

17:00 UTC - 2 May 2023

Affected components

Cloud Secure Web Gateway
- Point of Presence (POP) - Americas
  - Buenos Aires, Argentina (GARBA)
  - Columbia, South Carolina (GUSCO)
  - Dallas, Texas (GUSDA)
  - Des Moines, Iowa (GUSDM)
  - Las Vegas, Nevada (GUSLV)
  - Los Angeles, California (GUSLA)
  - Mexico City, Mexico (GMXMC)
  - Montreal, Canada (GCAMO)
  - Portland, Oregon (GUSPO)
  - Sao Paulo, Brazil (GBRSP)
  - Toronto, Canada (GCATO)
  - Washington, DC (GUSAS)
  - Bogota, Colombia (GCOBO)
- Point of Presence (POP) - APAC
  - Auckland, New Zealand (GNZAU)
  - Bangkok, Thailand (GTHBA)
  - Beijing, China (ACNBJ)
  - Delhi, India (GINDE)
  - Hanoi, Vietnam (GVNHA)
  - Hong Kong (GCNHK)
  - Islamabad, Pakistan (GPKIS)
  - Jakarta, Indonesia (GIDJK)
  - Kuala Lumpur, Malaysia (GMYKL)
  - Manila, Philippines (GPHMA)
  - Melbourne, Australia (GAUME)
  - Mumbai, India (GINMU)
  - Osaka, Japan (GJPOS)
  - Seoul, South Korea (GKRSE)
  - Shanghai, China (ACNSH)
  - Singapore (GSGRS)
  - Sydney, Australia (GAUSY)
  - Taipei, Taiwan (GTWTA)
  - Tokyo, Japan (GJPTK)
- Point of Presence (POP) - Europe And The Middle East
  - Abu Dhabi, UAE (GAEAD)
  - Amsterdam, the Netherlands (GNLAM)
  - Ankara, Turkey (GTRAN)
  - Athens, Greece (GGRAT)
  - Brussels, Belgium (GBEBR)
  - Bucharest, Romania (GROBU)
  - Copenhagen, Denmark (GDKCP)
  - Dover, England (GGBDO)
  - Dubai, UAE (GAEDX)
  - Dublin, Ireland (GIEDU)
  - Frankfurt, Germany (GDEFR)
  - Helsinki, Finland (GFIHE)
  - Lisbon, Portugal (GPTLI)
  - London, England (GGBLO)
  - Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  - Manama, Bahrain (GBHMA)
  - Milan, Italy (GITMI)
  - Milan, Italy (GITMO)
  - Nicosia, Cyprus (GCYNI)
  - Oslo, Norway (GNOOS)
  - Paris, France (GFRPA) / Paris, France (GFRVE)
  - Riyadh, Saudi Arabia (GSARI)
  - Stockholm, Sweden (GSESK)
  - Tel Aviv, Israel (GILTA)
  - Valletta, Malta (GMTVA)
  - Vienna, Austria (GATVI)
  - Warsaw, Poland (GPOWA)
  - Zurich, Switzerland (GCHZU)
  - Ljubljana, Slovenia (GSILJ)
  - Zagreb, Croatia (GHRZA)
  - Belgrade, Serbia (GRSBE)
  - Tallinn, Estonia (GEETA1)
  - Vilnius, Lithuania(GLTVI)
  - Riga, Latvia (GLVRI)
  - Dammam, Saudi Arabia (GSADA)
- Point of Presence (POP) - Africa
  - Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)