Cloud SWG: New Point of Presence - Dallas (GUSDA)

Thursday, 19 October 23 hours and 59 minutes

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


We are pleased to announce our newest point-of-presence (POP) in Dallas, USA (GUSDA). The POP was engineered to service customers in the Dallas, North America region and features:

  • Resilient, high-availability architecture
  • Interconnections with CDNs, application providers, and regional ISPs
  • Integration into our private high-speed backbone network
  • Availability to all customers at no extra cost

General Availability Date: October 19, 2023

Designation: GUSDA

Ingress IP Address:

  • IPSec, SEP Agent, explicit, and proxy-forwarding:

Egress IP Addresses:


Required Action

Prior to the general availability date:

  • Update any firewall rules regulating connectivity with Cloud SWG to allow traffic to pass to/from the IP networks listed above.
  • Third party applications that regulate connections by source IP address should be updated to accept connections from the IP networks listed above to ensure traffic proxied through Cloud SWG can reach the applications.

Failure to make these changes could prevent users from connecting to Cloud SWG, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

  • IPsec: Customers wishing to use the new POP can do so at any time after the general availability date.
  • WSS Agent, SEP Agent, and Unified Agent: Agent traffic will be automatically redirected to the new POP where appropriate. No action is required.
  • Explicit proxy and proxy forwarding: Customers directing traffic to will be automatically redirected to the new POP where appropriate. No action is required.

Please visit this KB article for a full list of IP networks used by Cloud SWG:

Technical Support

Experiencing issues? Contact technical support by visiting:

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Began at:

Affected components