ENTERPRISE EDR Event Processing degraded performance - EU Region

Resolved
Resolved

VMware Carbon Black Engineering teams have confirmed the delay has caught up and the services are operating as expected. This incident stands resolved.

Update

VMware Carbon Black Engineering teams continue to monitor the progress of the applied fix. The delay window has dropped and should catch up within the next 2 hours. Further updates shall be provided accordingly.

Monitoring

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix. More updates will be provided in the next 2 hours or as soon as more information is available.

Investigating

For any incident updates please visit https://status.carbonblack.com/

Next Update: In two hours.

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • EU
        • Event Processing
    • ENTERPRISE EDR
      • EU
        • Enterprise EDR Event Ingestion