VMware Tanzu CloudHealth: AWS Savings Plan recommendation not available

Resolved
Resolved

Engineering has identified the cause and remediated the issue. The AWS Savings Plan recommendation tool is now fully operational. This incident has been resolved, and there will be no additional updates.

Start Time: September 25, 2023 14:00 UTC End Time: September 25, 2023 17:30 UTC

Current Impact: None.

Investigating

We have identified an issue where the AWS Savings Plan recommendation tool is not returning data. The engineering team is working to identify the root cause of the issue.

Start Time: September 25, 2023 14:00 UTC End Time: N/A

Current Impact: Customers are receiving the following error when trying to open the AWS Savings Plan recommendation tool: "We encountered an error on our end, and could not load this data. Please try again later."

Began at:

Affected components