SSO users who are accessing Rally thru a bookmark or link may be taken to Rally login screen and are asked to enter a user name and password

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

SSO users who are accessing Rally thru a bookmark or link may be taken to Rally login screen and are asked to enter a user name and password As a workaround you can use your subscription SSO url. We apologize for any inconvenience this has caused.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application
    • EMEA
      • Support Link
      • Search
      • Watches
      • Authentication
      • Main Application
      • Insights (Beta)
      • Lookback API