Secure Access Cloud: EU Management Console Issues


We have monitored the service for stability and this incident shall now be closed.


We have identified the cause of the issue and have implemented a fix. As of 09:40 UTC the service is fully operational and we are no longer seeing an issue.

We will now monitor the service for stability and provide updates as soon as new information becomes available.


We are aware of an issue with customers in the EU region where Administrators may face problems when implementing changes in the Admin console, and Forensics logs could also encounter delays. This issue began at at 07:26 UTC.

We are currently investigating the issue and will provide updates as more information becomes available.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Europe, India
      • Connectivity PoD EU (Belgium)
      • Connectivity PoD India (Delhi)