Clarity Production-US1-005 Group ID Performance Degradation

We have monitored the service for stability and this incident shall now be closed.

We are no longer experiencing degraded performance after stabilizing the system. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to investigate this issue as priority and have engaged all appropriate stakeholders. We will provide updates as new information becomes available.

We have applied a fix but we are still seeing intermittent performance issues for Production-US1-005 Group ID. We have engaged our service provider for further investigation. We will provide updates once new information becomes available.

We continue to work on the fix. We will provide updates as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are currently investigating reports of performance degradation for Production-US1-005 Group ID. A subset of customers may experience intermittent issues logging into the Clarity application.

We are continuing to investigate a resolution to restore the service to normal operations as soon as possible. We will provide regular updates until the issue is resolved.