We have monitored the service for stability and this incident shall now be closed.
Our SMS provider has implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Our SMS provider continues to investigate this issue. We will provide updates as more information becomes available.
We are aware of VIP customers in the US region experiencing issues with SMS short-code delivery. We can confirm that our SMS provider is having delivery issues. As a workaround, based on individual customer configuration, voice, push or manual security code options can be used. We will provide updates as soon as new information becomes available.