ENDPOINT STANDARD API Services degraded performance

Resolved
Resolved

Our Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Investigating

Description: Connection to ENDPOINT STANDARD API Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication, Audit and Remediation(Live Response) and SAML logins, may not function correctly.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Began at:

Affected components
  • Carbon Black
    • AUDIT & REMEDIATION
      • JAPAN
        • Audit & Remediation Live Response
        • Audit & Remediation Public API
    • ENDPOINT STANDARD / PREVENTION
      • JAPAN
        • API Services