VMware VeloCloud SASE: Issue with Velocloud SD-WAN Gateways

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

VMware VeloCloud SASE team has determined the cause of the issue and will be upgrading all impacted gateways accordingly. 6.0.0.x VCGs in the following POPs are in scope:

wiii1, llbg1, epwa1, ymml1, sbgr1, vhhh1, vabb1, rjbb1, ehgg1, faor1, lszh1, rksi1, cyyz1, limc1, lfpg1, yssy1, egll1, vidp1.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We continue to investigate this issue. We will provide updates as new information becomes available.

The VMware VeloCloud SASE team has become aware of a potential service event and is gathering more information. Customers may notice that their edges are going Up and Down while connecting to Orchestrator (vco301-syd1) resulting in the management plane connectivity issue.

We will provide more updates as new information becomes available.