Cloud SWG Portal: Policy Activation Issue

We have monitored the service for stability and this incident shall now be closed.

We have implemented a permanent fix, customers should no longer experience any issues activating policies.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have made some changes and are starting to see performance improvements. We continue to work on a permanent fix. We will provide updates as soon as new information becomes available.

We continue to work on a fix. We will provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are currently investigating an issue with the Cloud SWG Portal. Users of the Cloud SWG Portal may experience intermittent issues with activating their policy. All previously configured policies will remain active.

If you experience this issue, the pending policy change is not applied. Please activate the policy again.

We will provide additional updates as new information becomes available.