Cloud SWG: Service Maintenance (Multiple Sites) February 8, 2024

Thursday, 8 February — 3 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance on the Cloud SWG service on February 8, 2024 at 00:00 UTC for 3 hours. This maintenance will be performed on the following Cloud SWG sites:

  • Montreal (GCAMO1)
  • Toronto (GCATO2)
  • Buenos Aires (GARBA1)
  • Sao Paulo (GBRSP1)
  • Columbia (GUSCO1)
  • Portland (GUSPO1)
  • Los Angeles (GUSLA1)
  • Mexico City (GMXMC1)
  • Las Vegas (GUSLV1)

Impact

Cloud Firewall Service (CFS) and Symantec ZTNA (Secure Access Cloud (SAC)) service will be unavailable for a few minutes during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Cloud SWG Portal page at https://portal.threatpulse.com/. For real time updates and status visit and subscribe to Broadcom Service Status: https://status.broadcom.com

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)