Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are currently investigating an issue with the NAM Quarantine Portal. Customers will be unable to add or delete the Approved/Blocked senders list using the Quarantine portal. As a workaround, admins can add or delete the approved/blocked senders using ClientNet Admin portal.

We will provide additional updates as new information becomes available.

Began at:

Affected components