VMware VeloCloud SASE - Edge Cloud Orchestrator - Sydney Issue

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Impact Timeline:

Start Time: 01:35 AM UTC ( July 11, 2024)

End Time: 02:50 AM UTC (. July 11, 2024)

Investigating

The VMware VeloCloud SASE team has become aware of a potential service event and is gathering more information. VCO303-SYD1 Orchestrator services are currently unavailable. We are experiencing an issue that's preventing users from accessing the VECO portal. This also means Edges are temporarily unable to communicate with the Orchestrator. However, everything related to data processing is functioning normally. We will provide more updates as new information becomes available.

Began at:

Affected components