Infrequent DLP Scanning Failures in Tel Aviv, Israel (me-west1) Data Center


We have monitored the service for stability and this incident shall now be closed.


We have identified infrequent DLP scanning failures (timeouts) on requests originating from Tel Aviv, Israel (me-west1) Data Center. Failed requests can be identified in the Activity Logs.

The final verdict for these events is determined by the "Fail Open Policy" in the "Upload Profile". Customers are advised to review their current policy settings, and adjust them accordingly during this incident.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components
  • Web Isolation
    • Data Centers - Europe, Middle East & Africa
      • Tel-Aviv, Israel (me-west1)