Resolved

Dynamic malware analysis was failing in our EMEA backend on 5/31 from around 14:45 to 19:45 Pacific Time. Affected customers would see degraded analysis results during that time.

This incident was caused by an issue with our cloud provider's infrastructure where we run sandboxing.

Investigating

An issue with one of our cloud providers is causing problems with dynamic analysis of submissions in our EMEA backend.

Began at:

Affected components