Resolved

The services were stable during the monitoring period and no issues were reported. Marking this incident as resolved and this is the final notification.

Start Time: February 27, 2024 12:45 UTC End Time: February 28, 2024 17:00 UTC

Current Impact: None.

Update

To ensure further stability, the service will be monitored additionally for the next 12 hours.

Start Time: February 27, 2024 12:45 UTC End Time: February 28, 2024 17:00 UTC

Current Impact: None

Monitoring

Our Engineering teams have restored the services, however to ensure stability - the service will be monitored for the next 20 hours and updates shall be provided accordingly.

Start Time: February 27, 2024 12:45 UTC End Time: February 28, 2024 17:00 UTC

Current Impact: None

Update

Our Engineering teams have determined the cause of the issue and are working on resolving it. More information will be shared within 2 hours or as available.

Start Time: February 27, 2024 12:45 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages.

Identified

During the monitoring, an interruption occurred, Our Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 2 hours or as soon as more information is available.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages

Monitoring

Our Engineering teams applied a fix and mitigated the issue. Services will be monitored for next 12 hours to ensure stability.

Start Time: February 27, 2024 12:43 UTC End Time: February 28, 2024 06:30 UTC

Current Impact: None

Update

Our Engineering teams are actively working towards mitigating the issue. More updates will be provided in the next 12 hours or as available.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages

Update

Our Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 2 hours or as available.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages.

Update

Our Engineering teams are progressing further towards the issue resolution. More updates will be provided in the next 2 hours or as available.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages

Update

Our Engineering teams are moving further towards the issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages

Update

Our Engineering teams are moving towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Tracker users may intermittently see 4xx and 5xx errors across various pages

Investigating

Pivotal Tracker is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 27, 2024 12:43 UTC End Time: N/A

Current Impact: Under Assessment.

Began at:

Affected components