Service Status Migration to new platform on March 11, 2024

Monday, 11 March 2 hours
Complete
Complete

VMware Cloud Services - GovCloud Status Page Migration to new platform is completed

VMware Cloud Services - GovCloud Status Page migration to Broadcom Service Status platform is now completed.

By subscribing through the Broadcom Service Status website, you can be notified of service interruptions and receive proactive maintenance notifications to Broadcom's software products, in a single view, without authenticating through a portal. For further details click here.

Broadcom has automatically migrated your existing subscription(s) from the previous platform to the new platform. You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number +1 870 686 5499. If the subscribers' country supports Alphanumeric Sender IDs, such as in the UK, messages will appear to come from "Broadcom"; otherwise, the traditional US-based phone number +1 870 686 5499 will be used.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Maintenance will begin as scheduled in 60 minutes.

Scheduled

Broadcom Service Status (https://status.broadcom.com/) is a pivotal component of our customer experience to provide enterprise level support. As a trusted advisor to our customers, our service status site provides transparency around service availability and performance for Broadcom products and services.

By subscribing through the Broadcom Service Status website, you can be notified of service interruptions and receive proactive maintenance notifications to Broadcom's software products, in a single view, without authenticating through a portal.

We are therefore excited to share that on March 11, 2024, we are migrating the GovCloud Status Page (https://status.gov.vmware-services.io/) to the Broadcom Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here (https://knowledge.broadcom.com/external/article?articleNumber=215184).

Action required

Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number +1 870 686 5499. If the subscribers' country supports Alphanumeric Sender IDs, such as in the UK, messages will appear to come from "Broadcom"; otherwise, the traditional US-based phone number +1 870 686 5499 will be used.

Start time: Monday, March 11 at 10:00AM Eastern Time (ET) (14:00 UTC) End time: Monday, March 11 at 12:00PM ET (16:00 UTC)

Began at:

Affected components
  • VMware Cloud Services - GovCloud
    • VMware Cloud Services Console
    • VMware Cloud on AWS GovCloud
      • VMware Cloud on AWS GovCloud
      • VMware Cloud Disaster Recovery
    • VMware Cloud on AWS GovCloud SDDC
      • US Gov West
      • US Gov East
    • VMware Hybrid Cloud Extension (HCX)
      • HCX Command & Control
      • HCX Deployer