Endpoint Standard Cloud Analysis Service Maintenance (EU, JAPAN, SYD regions)

Wednesday, 13 March 3 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.


Endpoint Standard Cloud Analysis Service Maintenance – EU, JAPAN, SYD regions

On March 13, 2023 at 2:00 pm EDT, Carbon Black will be performing maintenance on the Cloud Analysis Service in EU, JAPAN, and SYD. This service may be unavailable during this time.

If "Submit Unknown Binaries for Analysis by Avira" policy setting is enabled, Endpoint Standard / Prevention will be unable to determine the reputation of unknown binaries uploaded for Cloud Analysis.

Security Impact: Depending on policy settings, the detection and prevention capabilities may be slightly weakened until normal operation of Cloud Analysis Service is restored. Increase in blocking / termination actions may be observed for policies that utilize Blocking and Isolation rules based on Not Listed reputation.

We anticipate the maintenance work to be completed within 3 hours and the service to resume by 5:00 pm EDT.

Began at:

Affected components
  • Carbon Black
      • EU
        • Cloud Analysis Service
      • SYD
        • Cloud Analysis Service
      • JAPAN
        • Cloud Analysis Service