Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

Prod SYD and JAPAN are deployed.

Update

This fixed has been applied to Prod05. Other environments following.

Update

The fix is implemented and currently being rolled out to environments.

Next update: 60m

Identified

We are aware of an issue in which sensors are not able to be uninstalled. We have identified the cause and are working to roll a fix out. Environments should start seeing resolution in the next 30-60 minutes.

Next update: 60m

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • API Services
      • US 2
        • API Services
      • US 5
        • API Services
      • EU
        • API Services
      • UK
        • API Services
      • SYD
        • API Services
      • JAPAN
        • API Services