VIP Maintenance March 28, 2024 00:30 UTC (March 27, 2024 17:30 PST)

Thursday, 28 March 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


This release of VIP Authentication Services contains the following new features:

  • Ability to customize emails sent by VIP
  • Improvements to the Credential Registration Email
  • Ability to unbind and delete devices expired devices
  • Updates to enhanced device fingerprinting in Intelligent Authentication (IA)
  • Always perform two-factor authentication policy added
  • Enhancements to VIP reports
  • Updates to Account Usage
  • Delete user limit added to Users policy
  • Report Streaming Service updated (JDK update)
  • Security updates and technical improvements

Additionally, the DigiCert TLS RSA SHA256 2020 CA1 and DigiCert Global Root CA certificates are being renewed (SiteMinder integration). No action is required for these certificate changes.

See the VIP Authentication Services 2024.March.01 Release Notes for information about this release.

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication