[Rescheduled] Cloud SWG: Dedicated IP Service Maintenance (Multiple POPs) May 06 - 08, 2024

2 days
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: May 06, 2024, at 16:00 UTC
  • End time: May 08, 2024, at 16:00 UTC
Scheduled

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will remain operational when configured using best practices:

  • Amsterdam, the Netherlands (GNLAM)
  • Columbia, South Carolina (GUSCO)
  • Delhi, India (GINDE)
  • Des Moines, Iowa (GUSDM)
  • Dover, England (GGBDO)
  • London, England (GGBLO)
  • Los Angeles, California (GUSLA)
  • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  • Milan, Italy (GITMI)
  • Montreal, Canada (GCAMO)
  • Mumbai, India (GINMU)
  • Paris, France (GFRPA)
  • Sao Paulo, Brazil (GBRSP)
  • Sydney, Australia (GAUSY)
  • Tokyo, Japan (GJPTK)

Timing

The maintenance window will run from May 06, 2024, with a completion date of May 07, 2024. All maintenance will occur between 18:00 and 06:00 local POP time.

Impact

No impact to the dedicated IP traffic is expected during this maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
      • Los Angeles, California (GUSLA)
      • Montreal, Canada (GCAMO)
      • Sao Paulo, Brazil (GBRSP)
    • Point of Presence (POP) - APAC
      • Delhi, India (GINDE)
      • Mumbai, India (GINMU)
      • Sydney, Australia (GAUSY)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Dover, England (GGBDO)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Milan, Italy (GITMI)
      • Paris, France (GFRPA) / Paris, France (GFRVE)