[Rescheduled] Messaging Gateway Maintenance May 07, 2024

Tuesday, 7 May 7 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: May 07, 2024, at 09:00 UTC
  • End time: May 07, 2024, at 16:00 UTC

Broadcom is performing planned maintenance of Symantec Messaging Gateway beginning April 30, 2024, starting at 09:00 UTC, for a duration of 7 hours.


During the maintenance window, customers may experience the following:

  • Customers may receive Intermittent 5xx errors for the SMG Customer Specific Rules features and reports during the maintenance window
  • Intermittent disruption in registration service
  • Intermittent disruption in rule download requests
  • Intermittent disruption in posting consumer spam submission
  • Intermittent disruption in probe address addition

All other aspects of the product will work as expected during the maintenance window.

Began at:

Affected components