VMware VeloCloud SASE: Cloud Web Security Degraded Performance


We have monitored the service for stability and this incident shall now be closed.


We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.


We have engaged our service provider to investigate this issue further. We will provide more updates as new information becomes available.


We have become aware of a potential service event and are gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Current Impact: Customers won’t have the ability to modify SSO configuration, non-standard web ports, or page customization. However, existing customers may not experience any issues unless they attempt to alter their current configuration.

Began at:

Affected components
  • VMware VeloCloud SASE
    • Cloud Web Security
      • North America
        • Ashburn
        • Atlanta
        • Chicago
        • Dallas
        • Denver
        • Los Angeles
        • Mexico City
        • Miami
        • New York
        • San Jose
        • Seattle
        • Toronto
        • Vancouver
      • Europe
        • Amsterdam
        • Dublin
        • Frankfurt
        • London
        • Milan
        • Paris
        • Warsaw
      • Asia
        • Dubai
        • Hong Kong
        • Jakarta
        • Mumbai
        • Osaka
        • Singapore
        • Tel Aviv
        • Tokyo
      • Oceania
        • Auckland
        • Melbourne
        • Sydney
      • LATAM
        • Bogota
        • Sao Paulo
      • Africa
        • Johannesburg